Emergency First Aid at Work Course FAQs

Clear answers to the most common questions about our Emergency First Aid at Work course — the online annual refresher, approved by IIRSM, the Institute of Hospitality and CPD. Whether you are updating one person’s knowledge or training a whole team, these FAQs will help you get started.

Start Your Free Trial

What is the Emergency First Aid at Work course?

Our Emergency First Aid at Work course is VideoTile’s online annual refresher, approved by IIRSM, the Institute of Hospitality and CPD (4 CPD units). It explains what first aid is and highlights some of the most common situations you might come across and the actions you can take to help, from CPR and AEDs to bleeding, shock and other workplace injuries. It is a knowledge refresher, not a practical Emergency First Aid at Work qualification.

Who should take the Emergency First Aid at Work course?

This online annual refresher is for anyone who wants to keep their emergency first aid knowledge current, in any sector and in organisations of any size. It is particularly useful if you have already completed practical first aid training and want an annual update. If you need to act as a workplace first aider, you will usually also need a practical, in-person Emergency First Aid at Work course.

What does the Emergency First Aid at Work course cover?

The course is split into 16 modules: What is First Aid?; Barriers, ABCDs and the recovery position; CPR and AEDs; Choking; Bleeding; Shock; Spinal Injuries; Breaks; Head Injuries; Sprains; Managing an Incident and Record Keeping; Burns and Scalds; Electric Shock; Eye Injuries; Anaphylaxis and Diabetes; and Heart Attack and Stroke. Each module has a 70% pass mark.

Is this Emergency First Aid at Work course available online?

Yes. This Emergency First Aid at Work course is delivered 100% online through video-based e-learning, with no classroom attendance needed. You can pause and resume when it suits you and complete the modules at your own pace — ideal for busy teams across Birmingham and the wider Midlands. Because it is fully online, it is a knowledge refresher rather than the practical training usually needed to act as a workplace first aider.

How long does the Emergency First Aid at Work course take?

The course contains around 150 minutes of video content. Allow a little extra time for the module questions, and because it is online you can spread the learning across shorter sessions that fit around your work.

How is the Emergency First Aid at Work course assessed?

Each of the 16 modules ends with questions that need a 70% pass mark, so everything is completed online at your own pace.

How often should Emergency First Aid at Work training be refreshed?

This course is VideoTile’s online annual refresher, so it is designed to be taken yearly to keep emergency first aid knowledge current. It does not replace the practical Emergency First Aid at Work training usually needed to act as a workplace first aider.

How much does the Emergency First Aid at Work course cost?

Pricing depends on whether you buy a single seat or train a larger team. You can start with a free trial to preview the course content before purchasing — no obligation.

Try the Emergency First Aid at Work Course Free

Can employers enrol whole teams on the Emergency First Aid at Work course?

Yes. Employers and training managers can enrol multiple staff, track progress and collect certificates for compliance records. Contact FMSCS if you need multi-user licences or a blended classroom and online package for your Birmingham or Midlands workforce.

Ready to get your team trained? Start the Emergency First Aid at Work course today.

Book Your Emergency First Aid at Work Course

Health & Safety Consultants

Contact Us

0121 318 9121

Find Us

FMSCS
22 Howard Road,
Birmingham,
West Midlands,
B20 2AN
UK

© Copyright 2026 - FM Safety Consultancy Services Ltd - All Rights Reserved.